Epygi Announces New Integration with PromptVoice
Posted by Ashkhen Barseghian on 31 Jan 2023 10:34 AM
Whitchurch, Hampshire, United Kingdom and Altamonte Springs, Florida, USA, (Jan. 27, 2023) – – – Epygi Technologies, a worldwide provider of Integrated Communications Solutions, and PromptVoice are excited to reveal a new integration capability between their platforms.
PromptVoice, the channel’s award-winning provider of integrated in-queue and on-hold audio recordings, enables end users and resellers to procure bespoke voice artist or text-to-speech recordings as part of their telephony service.
Their portal offers impressive functionality, including audio streaming and a library of over 10,000 professionally scripted and pre-recorded messages that users can simply select and use or tailor to their individual needs. Usage is then billed by the reseller as part of a customer’s usual telephony bill, with a profit margin of the reseller’s choice applied.
Epygi has a solution for almost every communication need. It provides an IDEAL portfolio of IP PBX and gateway on-premise appliances, cloud solutions, and an award-winning eQall softphone application available for its users. Starting with the QX20, perfect for small offices, and wrapping up with the QX5000, our enterprise IP PBX. In addition to the on-premise PBXs, Epygi offers a Cloud QX (ecQX) solution, which is a hosted PBX offering a complete set of features available in our QX appliances.
Through PromptVoice’s wide range of straightforward subscription plans, Epygi’s resellers are able to access additional new recurring revenue streams and differentiate their UC proposition with an innovative addition to their already rich feature set.
Anthony Buxton, PromptVoice CEO, said, “Through our interoperability, Epygi’s channel partners can complete their UC offerings and gain access to revenue streams that would otherwise be locked.” He continued, “our intuitive, zero-touch portal promotes end-user management and drives customer-initiated upgrades that help resellers grow their margin and add value to every deal, with only minimal interaction.”
Ashot Sargsyan, Epygi’s Head of the Software Validation Department, added, “Expanding the very rich feature set our resellers are already able to deliver is always at the forefront of our operations. We are delighted to see PromptVoice leading their field with new technologies that help resellers globally to drive revenue and win new business, so it’s a pleasure to make this integration available to our resellers.”
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