Whitchurch, Hampshire, United Kingdom and Altamonte Springs, Florida, USA, (Jan. 27, 2023) – – – Epygi Technologies, a worldwide provider of Integrated Communications Solutions, and PromptVoice are excited to reveal a new integration capability between their platforms.

PromptVoice, the channel’s award-winning provider of integrated in-queue and on-hold audio recordings, enables end users and resellers to procure bespoke voice artist or text-to-speech recordings as part of their telephony service.

Their portal offers impressive functionality, including audio streaming and a library of over 10,000 professionally scripted and pre-recorded messages that users can simply select and use or tailor to their individual needs. Usage is then billed by the reseller as part of a customer’s usual telephony bill, with a profit margin of the reseller’s choice applied.

Epygi has a solution for almost every communication need. It provides an IDEAL portfolio of IP PBX and gateway on-premise appliances, cloud solutions, and an award-winning eQall softphone application available for its users. Starting with the QX20, perfect for small offices, and wrapping up with the QX5000, our enterprise IP PBX. In addition to the on-premise PBXs, Epygi offers a Cloud QX (ecQX) solution, which is a hosted PBX offering a complete set of features available in our QX appliances.

Through PromptVoice’s wide range of straightforward subscription plans, Epygi’s resellers are able to access additional new recurring revenue streams and differentiate their UC proposition with an innovative addition to their already rich feature set.

Anthony Buxton, PromptVoice CEO, said, “Through our interoperability, Epygi’s channel partners can complete their UC offerings and gain access to revenue streams that would otherwise be locked.” He continued, “our intuitive, zero-touch portal promotes end-user management and drives customer-initiated upgrades that help resellers grow their margin and add value to every deal, with only minimal interaction.”

Ashot Sargsyan, Epygi’s Head of the Software Validation Department, added, “Expanding the very rich feature set our resellers are already able to deliver is always at the forefront of our operations. We are delighted to see PromptVoice leading their field with new technologies that help resellers globally to drive revenue and win new business, so it’s a pleasure to make this integration available to our resellers.”

About PromptVoice
PromptVoice, the provider of the world’s most powerful telephony audio solution, is the telecoms channel’s partner for professionally recorded prompts, in-queue, and on-hold audio. The company enables UC and CC providers to offer top-quality recordings in over 50 languages using its innovative and disruptive streaming solution. Founded in 1994, the company provides many of the world’s largest companies with professional recordings that are listened to 6 billion times a year in over 60 countries across the globe. Visit their website. For more information, please contact: Daisy Shaw, Marketing Manager (daisy.shaw@promptvoice.com)

About Epygi Technologies
Epygi Technologies, LLC, a worldwide provider of award-winning IP PBXs, Gateways, and ecQX Cloud Services, supporting small businesses to enterprise’s telephony needs, is a private US company founded in 2000 and has its headquarters in Altamonte Springs, Florida. Reliable, secure, and easy to install and use, the Epygi products offer users outstanding benefits and an unparalleled range of features at very economical prices. Customers are able to improve their productivity, lower operating expenses, and enhance their image while affording the latest in telecommunications equipment. Visit us on our website, follow us on Twitter, like our page on Facebook or join our Linkedin group.