Nov 2 |
Epygi Announces Integration with kuando Busylight
Posted by Ashkhen Barseghian on 02 Nov 2020 11:47 AM
|
Winter Park, Florida, USA, (Oct 29, 2020) – Epygi Technologies, a worldwide provider of Integrated Communications Solutions, announced that Epygi IP PBXs of QX/UC line provides integration with kuando Busylight, which is a presence, call alert and notification system. The kuando Busylight is more than a presence indicator: it is an efficiency tool, money- and timesaver, a quality-heightener, a staff-retainer and a customer-keeper. Thus, kuando Busylight is a natural addition to Epygi QX/UC IP PBXs, giving it more value. The Epygi integration with BusyLight provides the possibility of signaling via BusyLight an Epygi QX/UC extension’s status. It provides full support for all status classes: Dialog Status (the extension’s call-related status), Presence Status (the extension user’s availability status) and ACD Status (a call center agent’s availability status). Multi-color LED light can be programmed by users via Epygi QX/UC PBX GUI configuration thus letting users know when their colleagues are busy. Its built-in speaker signals incoming calls and one can make sure that he/she always hears the incoming calls even when the PC has no speakers or even when the sound is on mute. About Epygi Technologies | |