No sound with QCM

Internet · 08-12-2009, 10:25 PM

I installed QCM 4.1.12 on a Windows Vista Ultimate. The laptop has no audio problems. Other softphones have audio when I dial out.
There is no way to specify which audio drivers to use.
I disabled UAC in Windows Vista
Please help me.

Drew.Sanford · 01-15-2010, 09:06 PM

I am having the same issues. Any thoughts would be welcome

Vahan · 01-21-2010, 07:34 PM

Just a thought:
Free QCM does not support G729, please check codecs. If only G729 is enabled and there is no QCM license you will hear nothing.

davrays · 01-22-2010, 05:04 PM

Except that - there was some problem with QCM on Vista, which was fixed in 4.1.18. Not sure if this is the same problem you had. QCM 4.1.18 is not released yet (as far as I know, it doesn't containg any major feature, only bugfixes).

If you check what Vahan is suggesting, and it still doesn't work, write me a PM with your email address - I will send you the QCM 4.1.18 to test.

Best regards,
David

Internet · 01-23-2010, 06:45 PM

Hi:

I have the same problem with QCM 4.1.12 on my HP Laptop Pavilion dv7 running Vista Ultimate. The QCM rings when called. But when QCM answers the call, no sound. If I call out from the QCM, no sound at the called phone.
PCMU codec is enabled and preferred. It is a free QCM. I have submitted a trouble ticket via TSS. I have think that the audio drivers are not picked up by the QCM.
Please help.
Toon

davrays · 03-25-2010, 10:36 PM

UPDATE:
The QCM 4.1.18 is published now...

08-12-2009, 10:25 PM	#1
Internet Junior Member Join Date: Aug 2006 Location: Parsippany, NJ USa Posts: 23	No sound with QCM I installed QCM 4.1.12 on a Windows Vista Ultimate. The laptop has no audio problems. Other softphones have audio when I dial out. There is no way to specify which audio drivers to use. I disabled UAC in Windows Vista Please help me. Last edited by internet : 08-14-2009 at 08:36 PM.

01-23-2010, 06:45 PM	#5
Internet Junior Member Join Date: Aug 2006 Location: Parsippany, NJ USa Posts: 23	No sound of conversation with QCM Hi: I have the same problem with QCM 4.1.12 on my HP Laptop Pavilion dv7 running Vista Ultimate. The QCM rings when called. But when QCM answers the call, no sound. If I call out from the QCM, no sound at the called phone. PCMU codec is enabled and preferred. It is a free QCM. I have submitted a trouble ticket via TSS. I have think that the audio drivers are not picked up by the QCM. Please help. Toon

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01-15-2010, 09:06 PM	#2
Drew.Sanford Junior Member Join Date: Feb 2009 Posts: 2	I am having the same issues. Any thoughts would be welcome

01-21-2010, 07:34 PM	#3
Vahan Member Join Date: Jun 2007 Location: Yerevan Posts: 76	Just a thought: Free QCM does not support G729, please check codecs. If only G729 is enabled and there is no QCM license you will hear nothing.

01-22-2010, 05:04 PM	#4
davrays Quadro Architect Join Date: Jun 2006 Location: Around myself Posts: 2,083	Except that - there was some problem with QCM on Vista, which was fixed in 4.1.18. Not sure if this is the same problem you had. QCM 4.1.18 is not released yet (as far as I know, it doesn't containg any major feature, only bugfixes). If you check what Vahan is suggesting, and it still doesn't work, write me a PM with your email address - I will send you the QCM 4.1.18 to test. Best regards, David

03-25-2010, 10:36 PM	#6
davrays Quadro Architect Join Date: Jun 2006 Location: Around myself Posts: 2,083	UPDATE: The QCM 4.1.18 is published now...

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