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nortex
07-26-2006, 08:54 PM
I want to be able to ring three lines at once. My office IP phone, my home IP phone and a Cell phone.


Linking the first two was very easy. How do I add in a cell phone.


If you tell me to create avirtual port, please assume I am an idiot (because I am smileys/smiley11.gif) and take me through the process step by step.


Thanks!

davrays
08-02-2006, 09:08 AM
Nop, virtual port will not help here.


You need to set an unconditional forwarding on some extension and have those three phones in the forwarding list. With first two, indeed,you will have no problems, but if you want the cell phone to ring simultaneously, you will need to call to thatthrough some IP-PSTN service (VoIP provider). I hope you have some IP-PSTN account installed on your board.


I mean that if you call to your cell phone through Quadro's PSTN lines, this will not work out, because of some reasons, which I can describe if you are interested (I am not sure you are :)


If this hint is not very clear, but you have IP-PSTN account, we will have to ask somebody to give the step-by-step instructions :)


greetings,


David

nortex
08-15-2006, 08:28 AM
Right now, my deskphone is on EXT 18. I have configured EXT 38 to be my cell phone. Ext 38 is a virtual port which is unconditionally forwarded to: SIP-2148688490@sipconnect.dal0.cbeyond.net:5060 (SIP-2148688490@sipconnect.dal0.cbeyond.net:5060) I use CBEYOND as my VOIP provider, my cell phone is on Sprint.


If I dial ext 38, the Quadro does indeed call my cell phone with no problems.


The problem comes when I try to get my Quadro to forward unanswered calls on ext 18 to ext 38. It won't do it.


Why not?

davrays
08-20-2006, 05:58 AM
The problem comes when I try to get my Quadro to forward unanswered calls on ext 18 to ext 38. It won't do it.


Why not?





The only possible problem I can see, is that this CBEYOND account was added without VoIP Carrier Wizard, and the routing rule is not correct (it does'n "use extension" with CBEYOND account registered). If this is not the case, there is no visible reason for this not to work. We need to look at your configuration and/or logs, so please contact tech support for that.


Regards,


David

wareadams
09-02-2006, 07:39 PM
Right now, my deskphone is on EXT 18. I have configured EXT 38 to be my cell phone. Ext 38 is a virtual port which is unconditionally forwarded to: SIP-2148688490@sipconnect.dal0.cbeyond.net:5060 (SIP-2148688490@sipconnect.dal0.cbeyond.net:5060) I use CBEYOND as my VOIP provider, my cell phone is on Sprint.


If I dial ext 38, the Quadro does indeed call my cell phone with no problems.




The problem comes when I try to get my Quadro to forward unanswered calls on ext 18 to ext 38. It won't do it
Hello,

I'm trying to do much the same thing. One thing that was causing my setup to fail is that the VOIP provider setup wizard defaulted to setting the call routing entry for the VOIP line to only accept "Inbound Call Type" of PBX. So when I had an extension unconditionally forward to 39xxxxxxx (39 is the dial prefix the wizard assigned, then the 7 digits for the number I wanted to forward over voip) it would work internally (inbound call type pbx) but fail for an external call.

I fixed this by editing the call routing entry. On the third page you can change the inbound call type to "Any."

But now I have another issue...I can only forward to one external number when the call originates from the outside. I enter two call routed numbers over this voip line (391234567 and 392345678 for example) in addition to a PBX extension as a third unconditional call forwarding destination. If I call this extension locally, all three work...the local PBX extension rings, and both of the outgoing VOIP calls are placed over the VOIP line.

However, if I make a call to this extension externally, only one of the two VOIP calls (39...) is placed. The internal extension rings, and the first listed external call is placed, but not the second external. I've tried having one call go over a spare FXO line, but no luck. So I know I can place two calls over VOIP, and I know I can forward to 2 externals and one internal, but I just can't do it when the call comes from the outside.

Any ideas?

Thanks,
Ware

aregev
09-27-2006, 01:07 AM
with unconditional call forward it works but we need it as many line ring.
We would like to have the quadro voice mail to answer and not the cell phone.
We have tried the many line ring - it didn't work - we have tried the above.

Thanks
Aylon