Quadro 2x and Snom 360 infrastructure

[pmesinfo]

Hello,


I have a quadro ipbx and 4 snom 360 (extension from 41 to 44)


Function button PF8 is configured for status monitoring of ext 41


Function button PF9 is configured for status monitoring of ext 42


Function button PF10 is configured for status monitoring of ext 43


Function button PF11 is configured for status monitoring of ext 44


When a snom is freshly rebooted, and if I pick a phone (41) and call theextension 42, the epygi send a notify packet to all others phones to say that the status of extension 42 is changed, i can see in snom (43)Trace SIP :


Sent to udp:192.168.8.3:5060 at 18/9/2007 22:51:09:040 (342 bytes):
SIP/2.0 200 Ok
Via: SIP/2.0/UDP 192.168.8.3:5060;rport=5060;branch=z9hG4bKEPSVBUS8 aca1598-3c f0-41bc-b67a-37ef6dcddbe7
From: <sip:43@192.168.8.3>;tag=11888185407084106a-33b7-4840- b22c-cc1772ca02f9
To: <sip:43@192.168.8.3>;tag=bvyiybawef
Call-ID: 3c26700a186a-kiq46pcwolow@snom360-0004132383D2
CSeq: 252 NOTIFY
Content-Length: 0

That's the notification sended by epygi to snom's to turn on the LED corresponding with the called extension.
If I do the same 10 minutes later, the epygi PBX don't send the notify anymore...
I need to reboot all phones and it will works for 5 minutes...

Any Idea ?
PierreEdited by: pmesinfo

[AramK]

Pierre, can you please specify the Quadro and Snom firmware versions ? The latest firmware for Quadro is 4.1.33, we recommend to upgrade your Quadro to that version. And the Snom firmware compatible to Quadro 4.1.33 is 6.5.10SIP version. In case if you have another firmware version on your Snom phone we do not guarantee the correct functionality of the phone with Quadro.


Another question - how the phone was configured with Quadro ? Did you use Autoconfiguration and Receptionist Wizard or configured it manually ? It is recommended to use Receptionist Wizard for your case. Please go to our "Support login -> Downloads" section and get familiar withthe documents such "Receptionist Setup with Quadro" or "Configuring Epygi Supported Phones".Edited by: aramk