Click noise on incoming calls. [Archive]

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threebit

11-20-2006, 03:48 PM

Hi,
We have a Quadro2x setup with an FXO gw.
When a call comes in on a line connected to the FXO gateway the caller hears 3 clicks before they hear the Auto attendant message from the 2x.
Is there any known issue like this? Or codec issues we should be aware of?
Thanks.

threebit

01-09-2007, 04:22 PM

We have since discovered the problem is not with the FXO unit, but with the 2x. All calls to the 2x AA are affected by the clicking. But only calls that are made with the ulaw codec. Alaw & G729 are fine.

Calls that go directly to an extension rather than the AA do not have any clicks.

davrays

01-22-2007, 01:08 AM

Hi treebit,

indeed this problem is on 2x. It should be fixed in the coming 4.1 versions (which most probably will be available in February).