Removing devices from IP Lines ?

[mjacobson]

Good morning.

I've looked around the system and documentation but can't find a way to "uninstall"
devices which our Quadro 4x has "automatically" detected.

In looking at my Line Settings page, it shows IP Lines 1-22. Seven entries show Type=SIP,
the rest show Type=Inactive. Attached to the Epygi are an Aastra 480i, Polycom IP-501 and an Xlite softphone. The Epygi has detected two Aastra 55i's and a Polycom IP-501 which are on the LAN, but defined for a different network. They are used with a Hosted PBX service by a tenant.

What's really weird, though, is that the Epygi shows (2) Aastra 55i's, (1) IP-501 and (1) IP-601. There has never been an IP-601 at the premises.....

Would like to clean-up the Line Settings "database" and need to know how to remove entries which are no longer valid.

I've already "unchecked" the option = Enable PnP for IP lines, having assumed that this is
the feature which controls the automatic detection of SIP devices. If this is not correct, please advise what this option does.

Any help would be appreciated.

Thanks

Mike

[davrays]

Good evening, Mike :)

Good morning.
I've looked around the system and documentation but can't find a way to "uninstall"
devices which our Quadro 4x has "automatically" detected.

In looking at my Line Settings page, it shows IP Lines 1-22. Seven entries show Type=SIP,
the rest show Type=Inactive. Attached to the Epygi are an Aastra 480i, Polycom IP-501 and an Xlite softphone. The Epygi has detected two Aastra 55i's and a Polycom IP-501 which are on the LAN, but defined for a different network. They are used with a Hosted PBX service by a tenant.

The only thing you need to do now, is to set all the lines you don't use to the "Inactive" type/state. This will "uninstall" the device attached to that, and line will be free.

What's really weird, though, is that the Epygi shows (2) Aastra 55i's, (1) IP-501 and (1) IP-601. There has never been an IP-601 at the premises.....

Hmm... probably someone (maybe one of the employees has switched ON Polycom IP-601 somewhere in the office.. :) The fact management is not aware of that, doesn't mean it has never happened :)

I've already "unchecked" the option = Enable PnP for IP lines, having assumed that this is
the feature which controls the automatic detection of SIP devices. If this is not correct, please advise what this option does.

Thats correct. You need to uncheck that option, otherwise all the Aastra/Snom (and some other) phones get the config from Quadro as soon as they are factrory-reset.

Best regards,
David

[Roscomania]

please sir I need some diagrams of epygi , and how to configure it.

[davrays]

You couldn't ask more general question, sir... :)

If you have an account and registered your unit, you should see the "Download" link in the Support Portal. There is a lot there: diagrams, howtos etc etc...

[Stephany297]

I need some diagrams and step by step guide removing device, and how to configure it.

[dmtr1235]

If you have an account and registered your unit, you should see the "Download" link in the Support Portal. There is a lot there: diagrams, howtos etc etc...