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Jan
10
Cohesive Technologies to Exhibit with Epygi at Convergence India 2019
Posted by Ashkhen Barseghian on 10 Jan 2019 07:27 AM

Mumbai, India and Winter Park, Florida, USA, (January 9, 2019) - Epygi Technologies, a worldwide provider of Integrated Communications Solutions, is excited to announce, that they will be showcased by Cohesive Technologies, a leading system integrator and distributor for VoIP products in India/APAC, at Convergence INDIA 2019 from January 29th - 31st, at booth A-1, hall 9 at the Pragati Maidan in New Delhi, India.

A strictly global event with a purpose to make Indian industry stay up-to-date with ICT emerging trends, Convergence India is South Asia's biggest and most influential trade expo focusing on ICT along with Broadcast, and Digital Media industry. It is the only platform, which connects various sectors like Telecom, Broadcast, Cable and Satellite TV, Cloud & Big Data, Digital Homes, Mobile devices, Film and Radio, Content Creation, Management and Delivery, etc. It provides an opportunity to listen to prominent global industry leaders discussing the growth and opportunities in Digital India. Most empowering IP Telephony products of leading brands: Grandstream, Epygi, Digium, CyberData and Yeastar will be demonstrated by Cohesive Technologies.

This year Epygi, along with Cohesive Technologies, will make visitors and delegates aware of the innovative products of VoIP and the value-added benefits each industry can receive from a true convergence of all products on the platform. Come to 3-day event of Convergence India to explore and experience the FUTURE of ICT in IP Telephony.

All of Epygi powerful, yet easy-to-manage, voice, video, data and mobility solutions will be showcased at booth A-1. Get to know Epygi's IDEAL portfolio of IP PBX appliances. Starting with the QX20 and wrapping-up with the QX3000, its enterprise IP PBX, Epygi has a solution for almost every communications need. The QX20 is great for very small offices and the QX500 fills the gap for offices with more than two hundred employees. As for the QX3000, it is engineered to service large offices of up to 3000 users and to support up to 500 concurrent calls. With the award-winning QX50, QX200 and its QX line of gateways, you can have it all under ONE VENDOR.

Cohesive Technology integrates and designs solutions which use state of art technology and delivers the value-added solutions, based on customer insights and their promise of Convergence. Cohesive Solution acts as a centralized system for a range of SIP-enabled devices. These devices go beyond what telephony personnel usually support, such as surveillance devices, card readers, paging systems, cameras, and door stations.

About Cohesive Technologies
Cohesive Technologies is a solution provider of VoIP and unified communication Platform. Cohesive Tie-up with Technology Partners like 2N, Epygi, Digium, Cyberdata, Grandstream and Milesight not only helps to provide a variety of VoIP solutions but also ensures state-of-the-art technology solutions with scalable and reliable systems. The main goal is to make communication easy and cost-effective so that business can thrive and continue to run smoothly.

Please visit www.cohesiveglobal.com for more information or connect with us on Facebook, LinkedIn and Twitter.

About Epygi Technologies
Epygi Technologies, LLC, a worldwide provider of award-winning IP PBXs, Gateways and ecQX Cloud Services, supporting small businesses to enterprise's telephony needs, is a private US company founded in 2000 and has its headquarters in Winter Park, Florida. Reliable, secure and easy to install and use, the Epygi products offer users outstanding benefits and an unparalleled range of features at very economic prices. Customers are able to improve their productivity, lower operating expenses and enhance their image while affording the latest in telecommunications equipment. Visit us on our website, follow us on Twitter, like our page on Facebook or join our LinkedIn group.


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Dec
26
Epygi Technologies Announces Partnership with SIP Trunk Provider DID Logic
Posted by Ashkhen Barseghian on 26 Dec 2018 10:32 AM

Hong Kong and Winter Park, Florida, USA, (December 25, 2018) - Epygi Technologies, a worldwide provider of Integrated Communications Solutions, and DID Logic, provider of international voice termination and DIDs, announce their partnership after successful interoperability configuration and testing, enabling Epygi customers to place outbound PSTN calls via any of the worldwide DID Logic gateways.

The successful interoperability testing guarantees full operation of Epygi's products enabling Epygi's customers to focus on delivering reliable VoIP solutions. In no time, the clients can configure their DID Logic number and trunk capacity for use with any of Epygi's QX series.

"We are very excited to announce about our partnership with an experienced VoIP provider worldwide, DID Logic." commented Mario Espaillat, North American Sales Channel Manager at Epygi Technologies. "With the common value we share and our joint efforts to provide reliable and cost-effective communications solutions, we are confident that it will provide our customers with top-level VoIP service."

Jason Cheung, Enterprise Infrastructure Director at DID Logic said: "We are extremely pleased to announce the partnership with Epygi, an international IP PBX and VoIP gateways manufacturer. We express a strong confidence that our joint solution will be an excellent choice for businesses, who value the highest quality and reliability in telecommunications."

About DID Logic
DID Logic operates the Exchange platform, delivering inbound VoIP numbers (DID capacity) and outbound SIP trunking service (VoIP termination) for businesses of all sizes, financial firms, universities and charities. The DID Logic carrier exchange platform leverages local IP edge in 12 locations worldwide to ensure minimal latency from customer SIP endpoint IP to the terminating carrier. DID Logic solves complex challenges for customers in Asia Pacific, Middle East and Europe by reducing latency over truly local IP transit links and local IX presence. For more information, visit https://didlogic.com/.

About Epygi Technologies
Epygi Technologies, LLC, a worldwide provider of award-winning IP PBXs, Gateways and ecQX Cloud Services, supporting small businesses to enterprise's telephony needs, is a private US company founded in 2000 and has its headquarters in Winter Park, Florida. Reliable, secure and easy to install and use, the Epygi products offer users outstanding benefits and an unparalleled range of features at very economic prices. Customers are able to improve their productivity, lower operating expenses and enhance their image while affording the latest in telecommunications equipment. Visit us on our website, follow us on Twitter, like our page on Facebook or join our LinkedIn group.


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Dec
17
Get the All New iQall Mobile Application: New Look, New Features and More
Posted by Ashkhen Barseghian on 17 Dec 2018 08:20 AM

Winter Park, Florida, USA, (December 14, 2018) - Epygi Technologies, a worldwide provider of Integrated Communications Solutions, is excited to announce that in its new release, Epygi's favorite mobile application, iQall, has been enhanced with a modern user-interface and new advanced features.

iQall uses the Epygi IP PBXs to establish calls between your smartphone and the dialed numbers anywhere in the world. The IP PBX will place an initial call to your smartphone before connecting to the dialed number, therefore the call to your smartphone will be free if you have a mobile service plan with free inbound calls. Also, since the connection to the dialed number is established by the IP PBX, you don’t need to pay for that connection on your smartphone, even for long-distance and international calls.

One of iQall's newly introduced features is the Voice Mail Notifications/Mailbox Checking, which will send new voicemail notifications to the iQall application installed on your smartphone, thus notifying that a voicemail is received in the mailbox for the iQall associated extension on the QX IP PBX. You can then easily access the mailbox of the iQall extension on IP PBX.

The other enhancement is the Missed Calls Notifications feature. You will get missed call notifications to the iQall application installed on your smartphone informing you of the missed calls to the iQall extension on the IP PBX.

There will be only one - iQall Advanced Features license key, needed to cover the two new options along with Epygi's old time favorite, the iQall Mobile Toggling feature, which allows to alternate the call from your smartphone running iQall to your desk phone without the call being dropped.

Please note, the iQall Advanced Features license key will only be available for Epygi QX IP PBXs, both premise and cloud-based. The new iQall options will currently only be available for Android smartphones. Stay tuned for when the iOS release will be available.

Overall, Epygi's iQall mobile application allows to reduce company's mobile phone costs and increase productivity.

About Epygi Technologies
Epygi Technologies, LLC, a worldwide provider of award-winning IP PBXs, Gateways and ecQX Cloud Services, supporting small businesses to enterprise's telephony needs, is a private US company founded in 2000 and has its headquarters in Winter Park, Florida. Reliable, secure and easy to install and use, the Epygi products offer users outstanding benefits and an unparalleled range of features at very economic prices. Customers are able to improve their productivity, lower operating expenses and enhance their image while affording the latest in telecommunications equipment. Visit us on our website, follow us on Twitter, like our page on Facebook or join our LinkedIn group.


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Nov
22
Cohesive Technologies to Exhibit with Epygi at IFSEC India 2018
Posted by Ashkhen Barseghian on 22 Nov 2018 12:42 PM

Winter Park, Florida, USA, (November 21, 2018) - Epygi Technologies, a worldwide provider of Integrated Communications Solutions, is excited to announce, that they will be showcased by Cohesive Technologies, a leading System Integrator and Distributor of VoIP products in India/APAC, at "IFSEC India 2018". Visitors can grab the opportunity that Cohesive Technologies and Epygi will showcase together at stall number A-1, HALL number 9 on December 5-7, 2018 at IFSEC Pragati Maidan – Delhi.

Cohesive Technologies along with Epygi has opened up new business opportunities across the world. Apart from the product display, demonstration of Epygi various solutions will be presented to our visitors.

This year Epygi, along with Cohesive Technologies, will make visitors and delegates aware of the innovative products of VoIP, Surveillance and the essentially desired Security features, their products have.

At IFSEC India 2018, Epygi along with Cohesive Technologies will introduce all their products which belong to Unified Communication Systems and Gateways Converged with Surveillance and Security Solutions which have very powerful yet easy-to-manage voice, video, data and mobility solutions for all segments.

About IFSEC
The International Fire and Security Exhibition and Conference (IFSEC) India Expo, South Asia's largest security, civil protection and fire safety show by UBM India, is gearing up for its 12th edition which is slated for December 5th -7th at Pragati Maidan, New Delhi. The show brings together internationally renowned exhibitors, consultants, business experts and key government officials under one common platform.

IFSEC India 2018 is poised to cement its position within the global security market. The event plays host to 18,000 industry buyers and decision makers, key trade markets and the growing end-user community including key government attendees attending to review the latest products and innovations, build business partnerships conduct business and make purchases.

About Cohesive Technologies
Cohesive Technologies is a solution provider of VoIP and unified communication Platform. Cohesive Tie-up with Technology Partners like Grandstream, Epygi, Digium, Cyberdata, Milesight and Yeastar not only helps to provide a variety of VoIP solutions but also ensures state-of-the-art technology solutions with scalable and reliable systems. The main goal is to make communication easy and cost-effective so that business can thrive and continue to run smoothly.

For more information, please visit www.cohesiveglobal.com for more information or connect with us on Facebook, LinkedIn and Twitter.

To know more about the Event and for Registration, please click here.

About Epygi Technologies
Epygi Technologies, LLC, a worldwide provider of award-winning IP PBXs, Gateways and ecQX Cloud Services, supporting small businesses to enterprise's telephony needs, is a private US company founded in 2000 and has its headquarters in Winter Park, Florida. Reliable, secure and easy to install and use, the Epygi products offer users outstanding benefits and an unparalleled range of features at very economic prices. Customers are able to improve their productivity, lower operating expenses and enhance their image while affording the latest in telecommunications equipment. Visit us on our website, follow us on Twitter, like our page on Facebook or join our Linkedin group.


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Nov
5
MIA Telecoms Appointed as Epygi Master Distributor in South Africa
Posted by Ashkhen Barseghian on 05 Nov 2018 11:48 AM

Midrand, South Africa and Winter Park, Florida, USA, (Nov 2, 2018) - Epygi Technologies, a worldwide provider of Integrated Communications Solutions, is excited to announce that MIA Telecoms, one of the major telecom leaders and distributors in the region, has been appointed as Epygi master distributor in South Africa.

Epygi has been in business since the year 2000 selling award winning IP PBX and IP Gateway appliances under the Quadro and QX brand names and cloud-based services. Our products have been distributed throughout South Africa since the year 2005.

We are pleased to announce that we have signed an agreement with MIA Telecoms for exclusive distribution and support of our QX products in South Africa. This includes QX appliances and licenses as well as the ISERV UC line of products.

MIA offers a great value backed by high quality products and innovative solutions. MIA Telecoms was established to provide the most professional communication systems, allowing companies to function more efficiently. The MIA team has over 20 years of providing telecommunications and IT solutions in the South African marketplace and we are confident that in MIA one will find an exceptional partner.

About MIA Telecoms
MIA Telecommunications was established to provide the most professional communication systems, allowing companies to function as a unified organism, with each part efficiently contributing to the whole.

MIA caters for large companies as well as small-to medium-sized enterprises, allowing them to capitalize on the benefits of IP technology. Offering customers tremendous Intellectual Property, MIA ensures that the customer's environment is efficient and professional. With over 20 years of telecommunications and IT experience, MIA offers customers one of the strongest partner communication channels in the South African market, with over 90% of dealers celebrating their 10th year of business with MIA. For more information, visit www.mia.co.za.

About Epygi Technologies
Epygi Technologies, LLC, a worldwide provider of award-winning IP PBXs, Gateways and ecQX Cloud Services, supporting small businesses to enterprise's telephony needs, is a private US company founded in 2000 and has its headquarters in Winter Park, Florida. Reliable, secure and easy to install and use, the Epygi products offer users outstanding benefits and an unparalleled range of features at very economic prices. Customers are able to improve their productivity, lower operating expenses and enhance their image while affording the latest in telecommunications equipment. Visit us on our website, follow us on Twitter, like our page on Facebook or join our Linkedin group.


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Aug
31
Epygi Releases Latest Enhancements for Its Popular Call Centers Solution
Posted by Ashkhen Barseghian on 31 Aug 2018 01:43 PM

Winter Park, Florida, USA, (Aug 30, 2018) - Epygi Technologies, a worldwide provider of Integrated Communications Solutions, is excited to announce that it has further enhanced its call center solution thus enabling its customers to take full control of the call center with modernized options, empowered with better real-time viewing and monitoring.

The enhancements are available on the EAC (Epygi ACD Console) web application, with additional updates to the reporting capability.

The Dashboard menu has been completely modified. For FW version 6.2.23 the ACD Admin can select from a wide array of statistics to display for the selected Queue(s), to be shown on a single screen. The modernized view will show previous options along with several new options:

  • The “Oldest Call Waiting” displays the current wait time for the oldest call. It is the length of time (in seconds) the oldest ACD call has waited in queue or ringing before being answered.
  • “Queue Wait (avg)” is showing the total Queue Wait Duration for Abandoned calls / Total Abandoned Calls - the average time a caller waited before hanging up.
  • “Answered Speed” is showing the Total Waiting Time/Total Answered calls - The average time calls waited in queue and ringing before an agent answered.

Added a new Calls menu to show the active calls for the currently logged in agent. The Calls menu has the same functionality as the Dashboard menu in the QX FW versions below 6.2.23.

Added a new Agent Tracing report which shows the agent activities, detailing the sequential status changes and calls for the selected agent(s), queue(s) and timeframe(s).

Added new values (Every two, three and four minutes) for the Auto Reload Queue Statistics option. The Settings menu has been improved and updated.

About Epygi Technologies
Epygi Technologies, LLC, a worldwide provider of award-winning IP PBXs, Gateways and ecQX Cloud Services, supporting small businesses to enterprise's telephony needs, is a private US company founded in 2000 and has its headquarters in Winter Park, Florida. Reliable, secure and easy to install and use, the Epygi products offer users outstanding benefits and an unparalleled range of features at very economic prices. Customers are able to improve their productivity, lower operating expenses and enhance their image while affording the latest in telecommunications equipment. Visit us on our website, follow us on Twitter, like our page on Facebook or join our Linkedin group.


Read more »