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Nov
2
Epygi Announces Integration with Salesforce and Vtiger CRM
Posted by Ashkhen Barseghian on 02 Nov 2020 11:40 AM

Winter Park, Florida, USA, (Oct 26, 2020) – Epygi Technologies, a worldwide provider of Integrated Communications Solutions, announced that Epygi IP PBXs of QX/UC line provides integration with CRM systems.

Epygi now offers support for Customer relationship management (CRM) integration on its QX and UC line of IP PBXs starting from the 6.3.26 SW version. When activated, the per-seat license will provide integration with Salesforce and Vtiger CRM systems.

It is a great feature that allows users to automatically view, create and update the information for CRM contacts upon receiving inbound calls from customers on the IP PBX.

With the CRM integration activated if the inbound calls from external numbers match a contact in the CRM database, it will trigger the Contact pop-up in the Epygi CRM Connection application. You can then request to view or edit the information for the Contact using the View Contact Info option. If not, you can add the caller as a new Contact using the Add Contact option.

About Epygi Technologies
Epygi Technologies, LLC, a worldwide provider of award-winning IP PBXs, Gateways and ecQX Cloud Services, supporting small businesses to enterprise's telephony needs, is a private US company founded in 2000 and has its headquarters in Winter Park, Florida. Reliable, secure and easy to install and use, the Epygi products offer users outstanding benefits and an unparalleled range of features at very economic prices. Customers are able to improve their productivity, lower operating expenses and enhance their image while affording the latest in telecommunications equipment. Visit us on our website, follow us on Twitter, like our page on Facebook or join our Linkedin group.


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Aug
25
Epygi Technologies Announces Partnership with Wecom
Posted by Ashkhen Barseghian on 25 Aug 2020 12:23 PM

Porto Alegre, Brazil and Winter Park, Florida, USA, (Aug. 24, 2020) – Epygi Technologies, a worldwide provider of Integrated Communications Solutions, is excited to announce that Wecom has been appointed as Epygi distributor in Brazil.

Wecom has been in business for 10 years, with its unparalleled experience supplying communication solutions in the Brazilian market with large bases, especially in the south of Brazil. It will offer Epygi’s feature-rich ecQX Cloud PBX and the value-add call center solution.

The Epygi solution is one of the main pillars of UX Cloud (Wecom’s cloud solutions project), allocated in Florianopolis city, in their own data center for UC solutions.

Cesar Correa, CEO of the company, comments that “We have known and admired Epygi for a long time. It’s a company in tune with the new world. Firstly, we saw an opportunity to work with an extremely competitive call center solution, in cloud, and with advanced features. Opportunities for big projects are also starting to come”.

Recently Wecom launched e-commerce, called UC STORE (https://ucstore.wecom.com.br/) for the Brazilian market. Some plans for an Epygi-based cloud call center are already available in the store. Very soon a new portal, exclusively for cloud solutions will be online.

Epygi has been in business since the year of 2000 selling award-winning IP PBXs, IP Gateways and cloud-based solutions. Our devices are compact, modular, low power and very reliable. We spend a lot of our resources testing and validating diverse SIP endpoints such as telephones, door openers, cameras, paging devices and alarm annunciators from partner companies to create solutions in telephony, access control, and security.

About Wecom
Wecom is an integrator, maintainer and distributor of unified communication systems. Focused on the corporate market, their focus is on promoting digital transformation for business, presenting the best mobility and collaboration tools available on the market.

Wecom team has professional leaders and specialists who work for more than thirty years in the business communication market, with a solid portfolio of customers in the most different segments. The performance includes the stages of consulting, project development, implementation and maintenance of communication systems, with extensive experience in collaboration technologies and advanced technical staff. For additional information, visit its website at www.wecom.com.br

About Epygi Technologies
Epygi Technologies, LLC, a worldwide provider of award-winning IP PBXs, Gateways and ecQX Cloud Services, supporting small businesses to enterprise's telephony needs, is a private US company founded in 2000 and has its headquarters in Winter Park, Florida. Reliable, secure and easy to install and use, the Epygi products offer users outstanding benefits and an unparalleled range of features at very economic prices. Customers are able to improve their productivity, lower operating expenses and enhance their image while affording the latest in telecommunications equipment. Visit us on our website, follow us on Twitter, like our page on Facebook or join our Linkedin group.


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Jan
17
Epygi Technologies Announces Partnership with SIP Trunk Provider VOIP.ms
Posted by Ashkhen Barseghian on 17 Jan 2020 12:53 PM

Montreal, Canada and Winter Park, Florida, USA, (Jan 17, 2020) – Epygi Technologies, a worldwide provider of Integrated Communications Solutions, announced that they have successfully completed interoperability testing and started a new partnership with VoIP.ms, one of Canada-based leading VoIP providers.

Voip.ms with its unparalleled experience supplying feature-rich VoIP services, coupled with Epygi's customizable products will provide end-users with optimal and value-add solutions for businesses throughout the world. It is a great choice for businesses wanting to make full use of their VoIP network.

"We are thrilled to officialize this partnership with Epygi," commented David Rouleau, Chief Operating Officer at VoIP.ms. "this will certainly enhance the experience of our shared customers with reliable communication solutions."

"We are very excited about this new partnership. The successful compatibility testing ensures that VoIP.ms SIP Trunking service will fully operate with Epygi's QX PBXs, providing Epygi's customers worldwide with seamless communication solutions both on-premise and in the cloud," said Ashot Sargsyan, head of Software Validation Department, Epygi Technologies.

About VoIP.ms
VoIP.ms is a Montreal-based Voice over IP (VoIP) company who provides a vast range of standard telephony features as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries, it also offers termination (outgoing calls) in over 125 countries across the globe, toll-free numbers, audio conferencing and services such as E911, CNAM Lookup, SMS, virtual fax, virtual PRI3s and local number portability. VoIP.ms is also a provider of Voxbone’s iNum initiative. It mostly operates on a Pay-As-You-Go business model. For additional information, visit its website at www.voip.ms.

About Epygi Technologies
Epygi Technologies, LLC, a worldwide provider of award-winning IP PBXs, Gateways and ecQX Cloud Services, supporting small businesses to enterprise's telephony needs, is a private US company founded in 2000 and has its headquarters in Winter Park, Florida. Reliable, secure and easy to install and use, the Epygi products offer users outstanding benefits and an unparalleled range of features at very economic prices. Customers are able to improve their productivity, lower operating expenses and enhance their image while affording the latest in telecommunications equipment. Visit us on our website, follow us on Twitter, like our page on Facebook or join our Linkedin group.


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Jan
14
Epygi Technologies to Exhibit at ITEXPO Florida 2020
Posted by Ashkhen Barseghian on 14 Jan 2020 12:22 PM

Epygi Technologies to showcase QX IP PBXs/Gateways, ecQX Cloud Services and Call Center, Hospitality and School Solutions February 12 – February 14, 2020 at the Communications and Digital Transformation Event of the Year

Winter Park, Florida, USA, (January 13, 2020) – Epygi Technologies, a worldwide provider of Integrated Communications Solutions, announced today that it will be showcasing its QX Line of customizable and reliable IP PBXs and Gateways along with its ecQX Cloud Services at ITEXPO, held February 12 – February 14, 2020 at Greater Ft. Lauderdale/Broward County Convention Center, Ft. Lauderdale, Florida. ITEXPO is the communications and digital transformation event where influential buyers gather to make their purchase decisions. Meet Epygi Technologies at ITEXPO at booth #727 to learn more about Epygi’s strategy for cost-effective integrated communications solutions and multimodal communication capabilities.

For more than 20 years, executives, technology buyers, sellers, resellers and manufacturers from companies of all sizes and industries assemble at ITEXPO to forge new business partnerships, collaborate and learn together and from one another. Dozens of conferences sessions, keynotes and panels will be focused on helping attendees move their businesses forward.

"Epygi is excited to be back at ITEXPO again this year, at one of the highly attended communication and technology fairs,” said Mario Cuello, president of Epygi Technologies, “We will be showcasing our robust and solid-state IP PBXs/Gateways and also our multi-feature ecQX Cloud Services,  which can become a perfect fit for most of the businesses who are looking for a hosted voice solution. Epygi’s newly introduced eQall,  a premier softphone, will be also in the highlights."

Epygi will be exhibiting its feature-rich and economical IP PBXs and Gateways, that fit well with various solutions, along with its ecQX Cloud Services and eQall s softphone. Variety of cutting-edge solutions will be also demonstrated specifically designed for Call Centers, Hotels, Care Homes and Schools.

Registration for ITEXPOis now open. For the latest ITEXPO news, updates and information follow the event on Twitter at @ITEXPO.

About Epygi Technologies
Epygi Technologies, LLC, a worldwide provider of award-winning IP PBXs, Gateways and ecQX Cloud Services, supporting small businesses to enterprise's telephony needs, is a private US company founded in 2000 and has its headquarters in Winter Park, Florida. Reliable, secure and easy to install and use, the Epygi products offer users outstanding benefits and an unparalleled range of features at very economic prices. Customers are able to improve their productivity, lower operating expenses and enhance their image while affording the latest in telecommunications equipment. Visit us on our website, follow us on Twitter, like our page on Facebook or join our Linkedin group.

About TMC
Through education, industry news, live events and social influence, global buyers rely on TMC's content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all participants. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360-degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com and follow us on Facebook, LinkedIn and Twitter, tmcnet.

Media and Analyst Contact:
Michelle Connolly
Marketing Manager
203.852.6800 ext.262
rconnolly@tmcnet.com


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Dec
9
Epygi Launches eQall, a Softphone Application
Posted by Ashkhen Barseghian on 09 Dec 2019 12:56 PM

Winter Park, Florida, USA, (Dec 9, 2019) - Epygi Technologies, a worldwide provider of Integrated Communications Solutions, introduced a new addition to its product line, eQall, a premier softphone.

eQall is available for Microsoft Windows and for mobile devices using iOS* and Android*. It can be installed on a desktop PC, a laptop and a smartphone and will use the internet for making, receiving and transferring VoIP calls directly from your computer. With its easy-to-use interface it functions much the same way as any Epygi supported full-featured desk phone would.

eQall is a full desk phone replacement and is intended to be used only with QX/UC PBX appliances and Epygi’s ecQX, the cloud-based PBX. There is no need to worry about spending on a desk SIP phone or on any costly hardware. All you need is a data connection from your device to the QX. Very conveniently you can take it with you should you need to move offices, work from home or while on the road.

"We're very excited to roll out Epygi’s new softphone application eQall, which comes with a great user interface and a wide range of capabilities. It will certainly enable our users around the globe to collaborate more efficiently," said Mario Cuello, CEO of Epygi Technologies. "We are sure that the use of Epygi’s softphone alongside your VoIP solution is guaranteed to meet the needs of your growing business."

Using eQall softphone will give users a number of advantages. Besides basic telephony features, they will appreciate the advanced features like instantaneous auto-provisioning via a QR code, automatic connection to the proper QX interface, automatic switching between QX interfaces when the device changes from a local to public network, diverse contact directories, voice mail retrieval, call history and embedded chat tool. Our roadmap calls for very cool features in future releases.

About Epygi Technologies
Epygi Technologies, LLC, a worldwide provider of award-winning IP PBXs, Gateways and ecQX Cloud Services, supporting small businesses to enterprise's telephony needs, is a private US company founded in 2000 and has its headquarters in Winter Park, Florida. Reliable, secure and easy to install and use, the Epygi products offer users outstanding benefits and an unparalleled range of features at very economic prices. Customers are able to improve their productivity, lower operating expenses and enhance their image while affording the latest in telecommunications equipment. Visit us on our website, follow us on Twitter, like our page on Facebook or join our Linkedin group.

* Soon to be available.


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Nov
8
Epygi Technologies Announces New Partnership with Braxtel Communications
Posted by Ashkhen Barseghian on 08 Nov 2019 12:54 PM

Melrose, Massachusetts and Winter Park, FL, USA, (Nov 8, 2019) – Epygi Technologies, a worldwide provider of Integrated Communications Solutions, is excited to announce their partnership with Braxtel Communications, a worldwide provider of Multimedia Contact Center solutions.

Both companies have tested and confirmed that both the feature-rich Epygi QX IP PBXs, which provides enterprise functionality, twinned with SMB pricing and Braxtel’s Contact Centre application suite, ContactQ make a perfect combination and offer global partners with a real choice in both cloud, premise or hybrid based deployments.

Contact Q ensures a great end-to-end customer experience across all forms of contact while helping to lower costs. It allows to seamlessly connect business applications with the communications infrastructure to help companies achieve enhanced customer sales and service transactions.

“We can’t wait to get to market with Epygi. By combining our technologies, we are able to attack vertical markets being neglected by incumbent vendors. Both existing Braxtel and Epygi partners will benefit from these uniquely innovative solutions and we already have large distributors selling both platforms”, said Nick Thwaites, CEO of Braxtel.

“We are excited to announce our partnership with Braxtel. By combining our advanced IP PBXs with Braxtel’s reliable customer service solution, our users will benefit from the innovative solutions of the modern technology,” said Ashot Sargsyan, head of Software Validation Department, Epygi.

About Braxtel
Founded in 1997, Braxtel Communications provides comprehensive customer contact center solutions that enable organizations to more easily, effectively and economically manage their customer interactions inbound or outbound across multiple channels, including phone, email, social media and SMS. In December 2002 Braxtel was acquired by Homisco, Inc. an established telecommunications supplier of hardware and software solutions for a variety of vertical markets including the Hospitality sector. Braxtel delivers all its products and services exclusively through a network of worldwide business partners and invests extensively in this global Channel strategy. For more information, visit www.braxtel.com/.

About Epygi Technologies
Epygi Technologies, LLC, a worldwide provider of award-winning IP PBXs, Gateways and ecQX Cloud Services, supporting small businesses to enterprise's telephony needs, is a private US company founded in 2000 and has its headquarters in Winter Park, Florida. Reliable, secure and easy to install and use, the Epygi products offer users outstanding benefits and an unparalleled range of features at very economic prices. Customers are able to improve their productivity, lower operating expenses and enhance their image while affording the latest in telecommunications equipment. Visit us on our website, follow us on Twitter, like our page on Facebook or join our Linkedin group.


Read more »